This book boasts of presenting IAS aspirants with maximum number of case studies presented at one place in this Paper till date. The right way to answer case-study questions are also given so as to facilitate the UPSC candidates to the maximum for scoring best possible marks in this rather difficult paper. Various appendices are given to acquaint UPSC candidates with primary sources of information on this theme, such as, Right to Public Services Legislation in India; The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of Their Grievances Bill, 2011; India’s
Citizen’s Charter and Grievance Redressal Bill, 2011; Official Secrets Act of India, 1923; and the International NGO Accountability Charter. Previous years’ questions of IAS GS
Mains Paper IV on “Ethics, Integrity & Aptitude” are given with focus on model questions of IAS GS Mains Paper IV: Ethics, Integrity & Aptitude for 2018.

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Contents

Preface—(v)

1. A Synopsis of Ethics—1

2. Ethics: The In-Depth Human Interface—4

3. Philosophical and Psychological Basis of Ethics—7

4. Fields of Application of Ethics—21

5. Ethical Theories—25

6. Morality, Values and Ethics—33

7. Synopsis of Ethical Concerns in Public Administration—52

8. Human Values—87

9. Lessons to be Learnt Based on the Lives and Teachings of Great Leaders, Reformers and Administrators—128

10. Attitude—161

11. Emotional Intelligence—201

12. Problem Solving Approach to Issues Faced While Dealing With Society—212

13. Contributions of Moral Thinkers and Philosophers From India and the World—217

14. Corporate Governance—233

15. Ethics of Administration—268

16. Concerns and Dilemmas Related to Ethics in Government Institutions—271

17. Laws, Codes, Conducts and Conscience as Sources of Ethical Guidance—282

18. Code of Ethics for Civil Servants in India—304

19. Corruption in India and International Cooperation—325

20. Probity in Governance—351

21. Concluding Review of Ethics, Integrity and Aptitude—360

22. Case Studies—438

Appendix—1.

Right to Public Services Legislation in India—487

Appendix—2.

The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of Their Grievances Bill, 2011—489

Appendix—3.

India’s Citizen’s Charter and Grievance Redressal Bill, 2011—496

Appendix—4.

Official Secrets Act of India, 1923—538

Appendix—5.

International NGO Accountability Charter—539

Previous Years’ Questions of Ias GS Mains Paper IV: Ethics, Integrity and Aptitude—541

UPSC Mains 2017—541

Model Questions of Ias Gs Mains Paper Iv: Ethics, Integrity and Aptitude—575

Dr. Sasikala Pushpa has been the Member of Parliament (Rajya Sabha). She completed her B.A. (English Literature) from University of Madras, Chennai and M.A. (Public Administration) from University of Madras, Chennai. She has also done a Diploma in Business Administration from the Southern Cross University, Singapore. Her Ph. D. in Public Administration is from Manonmaniam Sundaranar University, Tamil Nadu. She has been an ardent political and social worker, teacher and educationist. Earlier, she served as the Mayor of Thoothukudi Corporation, Tamil Nadu. She also held positions like: Member, Committee on Human Resource Development; Member, Committee of Privileges; and Member, Committee of Women and Children at national level. She is a proficient Bharatanatyam dancer. She enjoys coaching IAS aspirants. In this direction, she has also organized free IAS Training Centres in rural Tamil Nadu for the Below Poverty Line (BPL) youths; has provided career guidance to students in various colleges across Tamil Nadu; and has organized developmental activities for rural women to impart training, skills and to engage them in income generation activities. She has held positions like: Joint Secretary (Women Wing, A.I.A.D.M.K., 2009); Deputy Secretary (Youth Brigade Wing, A.I.A.D.M.K., 2010); and Secretary (Women Wing, A.I.A.D.M.K., 2013. She has been associated with development of sports in rural areas of Tamil Nadu. Countries visited by her include, South Korea (as a member of the delegation sponsored by the Government of South Korea for World Mayors Conference on Climate Change in 2013); South Africa (as a member of the delegation sponsored by the Government of South Africa for World Youth Conference in 2010); and Singapore. She specializes in research in research on British Administration. She is a prolific writer and commentator. She has been selected to go as a parliament delegates for the deliberation on 137th assembly of the Inter-Parliamentary Union in St. Petersburg, Russian Federation in 2017.

Dr. B. Ramaswamy is a well-known Social Scientist, Educator, Author & Motivator. Till recently, he was Pro-Vice Chancellor of APG Shimla University, Shimla, Himachal Pradesh. Currently he is Legal Advisor to Members of Parliament He is Member - Divisional Railway Users' Consultative Committee (DRUCC) on Railways of Chennai Division. Govt of India. He is visiting Member to the Centre of IT and Social Science, Indraprastha Institute of Information Technology (IIIT). Member - Doctoral Advisory Committee, Indraprastha Institute of Information Technology (HIIT) Delhi. It is a research-oriented university. ACADEMIC ADVISOR - Bon Secours - College for Women- TANJORE (TN) (A GRADE BY NAAC) affiliated to the Bharathidasan University. He has obtained all his qualifications from the reputed institutions and universities such as Loyola College, Delhi School of Economics, etc. Apart from his exemplary achievements in the field of Sociology, academically and professionally, he has several other qualifications and professional achievements in the fields of Disaster Management, Journalism and Mass Communication, Human Rights, IPR, Cyber Law, Personnel Management and Industrial Relations, Vedic Culture, Leadership, Issues of Women and Children, Disability Studies etc. He holds a Doctorate in Sociology from Singhania University, Honorary Doctorate from Cosmopolitan University, USA,& Inter American University of Humanistic Studies, Florida, USA, in the field of Social Science. He was also awarded Honorary Doctorate on Humanities in Apostolic International University, affiliated with and accredited by International Institute of Church Management Inc., Florida, USA. He has guided M. Phil. and Ph.D. scholars on his competent areas. He is a Visiting Fellow, Advisor, Member in several prestigious Institutions both in Government and Private such as IIT Roorkee, YASHADA, Raj Bhawan, Pune and NIPCCD, Govt. of India, Delhi. He has published more than 250 articles/ books both in National and International magazines/publication of repute. He continues to write articles to leading magazines and newspapers. Being a renowned Social Scientist, he is an invited Speaker to deliver key note addresses and Chief Guest to various functions, seminars, national and international conferences, Convocations and workshops. He travelled to more than 19 countries to deliver various areas of lectures. He motivates large number of youth including the school children. He makes tremendous impact while delivering each lecture which brings tremendous mind transformation to the youth of India towards nation building. He holds important positions in Government viz Member, Maintenance Tribunal Maintenance and Welfare of Parents and Senior Citizen Act 2007. He also worked as Deputy Chief Warden-Civil Defence Corps. Delhi and as Director in very many Institutions and Private bodies. He was an acting Chairperson, Child Welfare Committee, Government of NCT, Delhi - A bench of Magistrates constituted under section 29 of Juvenile Justice. Being an expert Social Scientist and Educationist, he is interviewed regularly by the various electronic media, TV channels and Press. His passion is directed towards our Nation Building through Quality Education especially to those who are deprived of Quality education. He has so far produced more than over 1000 civil service officers in the country.